Louis Park Hotel Privacy Policy

Effective Date: January 1, 2025

At Louis Park Hotel, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you book a stay, interact with us online, or communicate through our platforms. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information to enhance your experience with us. This may include:

• Contact Information: Name, phone number, email address, mailing address.

• Booking Details: Reservation dates, guest preferences, payment information.

• Communication Data: Messages, emails, or calls exchanged with our team.

• Device Information: IP address, browser type, and usage data when visiting our website.

2. How We Use Your Information

Your information is used to:

• Process reservations and payments.

• Send booking confirmations, check-in instructions, and important updates.

• Provide customer support during your stay.

• Share promotional offers (with your consent).

• Improve our services and enhance the guest experience.

3. SMS/Text Messaging

When you provide your phone number during booking (directly or via third-party platforms), you consent to receive text messages related to your reservation.

• Opt-Out: You can opt out anytime by replying STOP.

• Help: Reply HELP for assistance.

• Message Frequency: May vary based on your reservation.

• Data Rates: Standard message and data rates may apply.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data, including encryption and secure servers. Access to personal information is limited to authorized personnel only.

5. Data Sharing & Third Parties

We do NOT sell, rent, or share your personal information with third parties for marketing purposes. We may share data with trusted service providers (e.g., payment processors) solely to fulfill your reservation and improve our services.

6. Your Rights

You have the right to:

• Access or update your personal information.

• Request deletion of your data (subject to legal obligations).

• Withdraw consent for marketing communications.

7. Cookies & Website Tracking

Our website uses cookies to improve user experience. You can disable cookies through your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may link to external sites. We’re not responsible for the privacy practices of these third parties. We encourage you to review their policies separately.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with the revised effective date.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

Louis Park Hotel

1129 St Philip St, New Orleans, LA 70116

Website: www.louisparkhotel.com

Thank you for trusting Louis Park Hotel with your information. We’re committed to protecting your privacy while delivering an exceptional guest experience.